The March 2026 finance update confirmed that finance-related owner matters are administered through Landsdowne Property Group.

Primary support path

Owners who need help with account queries, finance-related administration, or owner support should contact Landsdowne directly rather than relying on detailed public-facing process notes.

Support pathway

The support order remains straightforward:

  • contact Landsdowne first for finance and account-related matters
  • use the Estate Manager WhatsApp line for estate management issues
  • escalate to the trustees only if Landsdowne is not responsive